Privacy Policy

This Privacy Policy explains what personal information Gravitybootsco collects when you visit our site or place an order, how we use it, and the choices you have. By using our Services, you agree to the practices described here.

Information We Collect

• Contact details, such as your name, email address, phone number, and shipping/billing address.
• Order and payment details, such as items purchased and payment confirmation (we do not store full payment card numbers).
• Communications you send us, such as support requests or contact form submissions.
• Device and usage information, such as IP address, browser type, and how you interact with our site.

How We Use Your Information

• To process and fulfill your orders, including shipping and customer support.
• To respond to your questions and requests.
• To send order updates and, if you opt in, marketing communications.
• To detect and prevent fraud and to keep our Services secure.
• To comply with legal obligations.

How We Share Information

We share personal information only as needed to run our business: with payment processors to complete transactions, with shipping carriers to deliver orders, and with service providers who help us operate the site (such as hosting and analytics). We do not sell your personal information.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect some site features.

Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, including to maintain order records and comply with legal, tax, and accounting requirements.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of marketing communications at any time using the unsubscribe link in our emails. To exercise any of these rights, contact us using the details below.

Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children under the age of 16.

Security

We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted here, with the “Last updated” date reflecting the most recent revision.

Contact

For questions about this Privacy Policy or to exercise your privacy rights, contact us at support@gravitybootsco.shop.